Experience Fluency
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Module A — AI Collaboration
Chat with AI to complete a real business writing task
Scenario Brief
You work at a small consultancy. A client project has fallen three weeks behind schedule due to delays on your team's side — a key staff member was unexpectedly off sick for two weeks and a critical software tool had a major outage. The client has a board presentation in six days.
Your Task
Draft an email that honestly explains the delay, reassures the client you're on track, and proposes a check-in call on Thursday.
Help me draft a professional email to our client explaining the project delay. I need to be honest about why we're behind but reassure them we'll deliver before their board presentation.
Subject: Project Update — Revised Timeline
Dear Sarah,
I wanted to reach out personally regarding the Meridian analysis project. We've encountered two challenges over the past three weeks that have impacted our timeline — our lead analyst was unexpectedly off sick, and our primary data platform experienced a significant outage...
Response truncated
Module B — AI Judgement
Decide when AI is appropriate — and when it isn't
Your supervisor has asked you to draft a summary document for a client. The document references the client's full name, home address, date of birth, and financial records. These details are pulled from your internal CRM system.
Module C — Restriction Challenge
Get AI to produce useful output while following strict constraints
List the top five benefits of remote work for small businesses. Present each one as a short paragraph instead of a list.
The most immediate advantage is cost reduction — small businesses can dramatically cut overhead by reducing office space requirements. This savings often frees up capital for growth initiatives.
Equally valuable is the expanded talent pool. When geography is no longer a constraint, small companies can compete with larger firms for top candidates across regions...
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Module D — Risk Ranking
Rank real-world AI scenarios from highest to lowest risk
Drag to reorder — highest risk at top
Using AI to write a public press release without legal review
Generating internal meeting notes from a transcript
Using AI to draft medical advice for a patient portal
Automating standard invoice descriptions
Having AI summarise confidential HR complaints
Module E — Priority Allocation
Balance competing priorities when configuring an AI prompt
You're configuring an AI assistant to draft quarterly investor updates. Allocate points across the dimensions below to indicate their relative importance.
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